Unhappy with your current letting agent? Here’s how easy it is to make a switch
If your letting agent isn’t delivering, you don’t have to stay stuck. Switching agents is easier than many landlords realise and could protect your investment long-term. Here’s how the process works, and why September is the perfect time to act.
As a landlord, you didn’t invest in property to spend your nights chasing rent, worrying about compliance or feeling frustrated by half-hearted service. Yet too many landlords feel trapped with a letting agent who isn’t pulling their weight. The good news? You don’t have to stay loyal to poor performance. Changing agents is far simpler and more powerful than most landlords realise.
Your starting point is your current management agreement. The majority of these contracts include a fixed term (often six or twelve months) and a notice period, typically anything from two to three months. If you’re outside of your initial fixed term, you are generally free to serve your notice at any time. Even if you’re still within that period, great letting agencies can advise on how to exit cleanly, particularly if there’s been a breach of service such as unreported maintenance, lack of inspections, or rent arrears not being acted on.
Once notice is served, your new agent can handle virtually everything on your behalf. A professional handover between agents includes transferring your tenant's deposit (protected in a government-approved scheme), issuing updated legal documents, collecting existing tenancy agreements and notifying your tenant of the change in management. Contrary to popular belief, you do not need to end the tenancy, evict your tenant, or start a new agreement. The current tenancy continues exactly as it is, it’s simply managed by a different agent working to your standards.
In practice, the switch usually involves three steps:
- Appoint your new agent — ensure they handle full management, compliance, rent collection, arrears chasing, inspections, repairs, and have strong local market knowledge.
- Serve notice to your current agent — ideally via email and recorded post, providing the required notice period as per your agreement.
- Let your new agent handle the rest — they'll liaise with your outgoing agent, collect keys, paperwork, deposit certificates and contracts, and introduce themselves professionally to the tenant.
Most transfers take place within 4–8 weeks, though motivated agents can complete the process faster if all parties cooperate. From a tenant’s point of view, it’s a simple shift, they are told who to contact for future issues and where to pay their rent. In fact, many tenants welcome the change especially if it means more responsive management and faster resolutions.
Why act now? Because poor management rarely stays static; it usually snowballs. Missed inspections lead to hefty repair bills. Uncollected arrears turn into expensive recovery processes. Failure to keep up with the latest compliance, such as EPC changes, electrical safety standards, or right-to-rent checks can land landlords with serious fines. By switching letting agents this September, you give yourself time to reset your property’s management, safeguard your investment, and enter 2026 knowing your assets are in safe hands.
Great agents don’t just collect rent, they protect your yield, look after your tenant and give you peace of mind.
If you’re wondering what your notice period is, how compliant your current setup is, or simply want to know how we could advise you on your next steps, and if it makes sense, take the hassle of switching off your shoulders entirely get it touch.
Stop settling for under-performance. Changing letting agent could be the simplest, smartest decision you make this year.